Who we are

Bissen Pty Ltd (ABN 87 094 943 950), trading as Blackbird Industries, of 42 Saleyards Road, Millicent SA. We design and construct commercial buildings, manufacture precast concrete panels, and build sheds and garages across the Limestone Coast SA, Adelaide and western Victoria.

What we collect

• Enquiry details you submit through our forms or give us by phone or email: name, contact details, property location and your project description.
• Analytics data about how the website is used, collected through Google Analytics: pages visited, approximate location, and how you found us. IP addresses are anonymised, and we do not use this data to identify you. You can block analytics cookies in your browser settings or with Google’s opt-out browser add-on (tools.google.com/dlpage/gaoptout).
• Advertising data collected through the Meta (Facebook) Pixel: pages visited, approximate location, and whether one of our ads brought you here, used to measure our advertising. Contact details you enter in our forms may be shared with Meta in hashed form for the same purpose. We do not use this data to identify you. You can manage how Meta uses it at facebook.com/adpreferences, or block it with your browser’s tracking protection.

Why we collect it

To respond to your enquiry, prepare quotes and plans, deliver your project, and meet our legal obligations as a licensed builder. We do not sell or rent personal information, and we do not use it for third-party marketing.

Where it is stored

Enquiries and project records are stored in our business systems (Microsoft 365 and Monday.com), which may process data on servers outside Australia under their own safeguards.

Who we share it with

Only the people needed to deliver your project: our team, and where required, councils, certifiers and engineers working on your approval. Never marketers.

Access and correction

You can ask what personal information we hold about you, ask us to correct it, or ask us to delete what we are not legally required to keep.

Complaints

If you believe we have mishandled your information, contact us first and we will sort it out. You can also contact the Office of the Australian Information Commissioner (oaic.gov.au).

Changes

We will post any changes to this policy on this page with a new effective date.

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